Effective Date: 20-04-2025

At Epiglobal, we strive to provide value-driven digital listing services for businesses across India. As our platform offers instant listing activation and digital services upon payment, we maintain a strict no-refund policy under the following terms:

1. Non-Refundable Services

All purchases made for listing plans on Epiglobal (including 6-month and 12-month packages) are non-refundable once payment has been successfully processed. This includes:

  • One-page website setup

  • Category listing and profile creation

  • SEO metadata configuration

2. Exceptions

Refunds may only be considered under the following exceptional circumstances:

  • Duplicate payments made due to technical errors

  • Payment made but listing not activated within 7 business days, and no response from support

  • System error or billing issue proven by transaction evidence

If you believe your case qualifies, please contact our support team with proof of transaction.

3. Subscription Duration

Each listing is valid for the purchased term (6 or 12 months).
Failure to use the platform during this period will not be grounds for a refund or time extension.

4. Cancellation Policy

You may choose to cancel your listing at any time. However, no partial or full refunds will be issued for unused listing duration.

5. Contact for Refund Queries

For refund-related concerns, please contact our billing team at:
📧 support@epiglobal.in

Note

By purchasing a listing package on Epiglobal, you acknowledge that you have read, understood, and agreed to this refund policy.

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